Service: Security Awareness Training for Businesses
Security Awareness Training for Businesses
Most cyber incidents start with a simple mistake — a clicked link, a shared password, or a missed warning sign. Our security awareness training helps South‑West Victorian businesses educate their teams, reduce human risk, and build everyday habits that protect your systems and data.
Who This is For
Businesses with 5–50 staff wanting practical, real‑world security improvements
Teams that use email, cloud systems, and shared data daily
Owners and managers who want staff to be part of the security solution—not the risk
What You Get
Reduced risk from phishing, scams, and human error
More confident staff who know what to look for and how to respond
Stronger overall security without complex tools
Clear visibility into awareness levels and improvement areas
Common Problems we Solve
“Staff aren’t sure what to look out for with suspicious emails.”
“People are worried about making mistakes but don’t know what to do instead.”
“We’ve had close calls with phishing or scams.”
“Security policies exist, but no one really follows or understands them.”
What’s Included:
Security awareness training tailored to your team
Phishing awareness and real‑world examples
Guidance on passwords, MFA, and safe access
Email security education (recognising scams and suspicious links)
Ongoing reminders and reinforcement
Helpdesk support for questions and incidents
Vendor liaison for training tools (where applicable)
How it Works
Assess
We identify your key risks, common threats, and current awareness levels across your team.
Stabilise
We deliver practical, easy-to-understand training focused on real-world scenarios your staff face.
Support & improve
We reinforce good habits over time with updates, reminders, and ongoing guidance.
Managed Service Tiers (MultiCARE)
Disaster recovery services align with our MultiCARE tiers, so protection scales with your needs.
Extra
Domain Management
Password & Documentation Management
Operational Support
Operational Changes
Quarterly Executive Meetings
Elite
Everything in Extra
+
Cyber Security Protection
Security Awareness Training
User Support Workflow
Monthly Technical Onsite Reviews
Elevate
Everything in Elite
+
Teams Integrated Support Chat
PC Deployments (Requires Intune)
Intune App Management
Mobile Device Management with Intune
Operational Support
Included
Break/ Fix & Outages
Performance Issues
Security Incidents
Day-to-Day User Help
Operational Change
Included
Routine Business Changes
New & Departing Staff
Access & Permissions
Mailboxes & MFA
Devices & Apps
Project Work
Quoted Separately
Changing or Upgrading Systems
New Installs & Upgrades
Migrations & Redesigns
Office Moves
If we're fixing or supporting what you already have - it's included. If we're changing systems - it's a project.
STILL NOT SURE?
Frequently Asked Questions
Why is security awareness training important?
Because human error is one of the most common causes of cyber incidents. Training reduces this risk significantly.
Will this make a real difference to our security?
Yes. Even basic awareness can dramatically reduce successful phishing and scam attempts.
Is training technical or difficult for staff?
No. It's designed to be practical, simple, and relevant to real-world situations.
How often should training be done?
Security awareness is most effective when reinforced regularly, not just a one-off session.
Do you include phishing awareness?
Yes. Recognising phishing attempts is a core part of the training.
Can this support cyber insurance requirements?
Yes. Security awareness training is often a key requirement for cyber insurance readiness.
Let's make IT simpler, safer and more reliable together.
Our goal is to make IT a powerful tool in every business to maximise efficiency and leverage the full potential of your IT systems. We take care of the tech so you can focus on your work!
Contact Info
Need to reach us? Shoot us an email or give us a call today.